Shipping policy
Shipping Policy
Last updated: June 2026
Thank you for shopping with Pawsy.
Order Processing
Orders are typically processed within 1–3 business days after payment is received.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Shipping Times
Estimated delivery times:
United States: 5–12 business days
Canada: 7–15 business days
United Kingdom: 7–15 business days
Australia: 7–15 business days
Europe: 7–18 business days
Please note that shipping times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.
Shipping Costs
Shipping costs are calculated and displayed at checkout before payment.
We may occasionally offer free shipping promotions on selected products or orders.
Tracking Your Order
Once your order ships, you will receive a tracking number via email.
Tracking information may take up to 48 hours to become active after shipment.
Delayed or Lost Packages
If your package appears delayed or lost, please contact us at:
We will work with the shipping carrier to help locate your order and provide updates whenever possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the order has already been shipped, Pawsy cannot guarantee successful delivery.
International Orders
International orders may be subject to customs duties, taxes, or import fees depending on local regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Contact Us
If you have any questions regarding shipping, please contact us at: